-Expertise in Clients support and Customer Care, Brand awareness, Project Management (steering, needs analysis, writing functional specifications and brief, budget and schedule planning, acceptance testing and launch process)
Had 3+ years in Digital Sector
Strong communication and analysis skills
Versatile, Proactive, Creative, Organized, and Problem solver
Ability to work with groups, independently and under pressure
Excellent relationships with co-workers and clients
Trilingual in French, English and Turkish
Software: Microsoft Office, Wordpress, Indesign, Photoshop, Ilustrator, Dreamweaver, EasyPhp, Joomla, Google Analytics and Xiti
Area of expertise: Internet, Project Management, E-Marketing, SEO, Online Strategy, Accessibility
Sector knowledge: Financial, Resources, Education, E-Commerce, etc.
Increased digital brand awareness by managed transversal digital projects: as website (Wordpress) for internal clients (budget: 100K€ and 150K€) as digital events (Widget for BNPP Cinema of February, June and September, budget: 5K€), as accessibility project, as internal team projects (coordinated the external service providers for 16 co-workers)
Kick-off, organized and coordinated project plan with agencies, IT teams and clients
Planned budget and schedule (launch, training, maintenance)
Wrote functional specifications, requirement documents, creative brief, SOW, Training support
Validated the technical specifications, wireframe and proposals
Managed the launch process: redaction of bug sheet, tests, launch and monitoring (Google Analytics and Xiti)
Skills: Digital Project Management, Audit, Analysis, Clients Support, Readaction, Coordination,Versatile
Helped increase sales of the book « Internet Marketing 2011 by online promotion: Blog seeding (creation of a relationship with around 30 bloggers), actions for Marketing students target (partnership with student media, student price and package) and Web analytics (Adwords campaign, Google Analytics, etc.).
Helped EBG’s meeting organization: organized, booked and coordinated before, during and after the event
Prospected new members through recruitment, prospecting, retention
Skills: Organization, Coordination, keep up to date, Versatile
Coordinated projects for the website securikids.fr (Joomla), target parents having children between 0 and 10
Increased viewers’ traffic by developing a virtual community through Social Medias (Facebook, Twitter and YouTube), Forum and Blogs / SEO and Monitoring on Google Analytics
Developed marketing materials: sent statements, weekly newsletters. Results: + 800 visitors per day on the website after 6 months of activity
Skills: Organized, Coordination, Writing, Animation, Community Management
Created an online Strategy: Optimizing the SEO (submissions on search engines, creation of Key words strategy and implementation of the MetaTag of all the pages)
Panned budget for Mother Day Campaign
Offline actions: Public Relation & Press Release Management (drafting, monitoring and reminders)
Perimeter: Actions about tap water of Paris for the schools of Paris, through the opening of the Museum «Pavillon de l’Eau»
Missions : Organisation and Logistics Management of the Festival «Les Enfants de l’Eau» / Writing exibition’s brochure and communication media for the schools